Orisbet is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have as a registered player in the Philippines.
Six core commitments that define how Orisbet handles your personal data
All personal and financial data transmitted to and from the Orisbet platform is protected using industry-standard encryption. Your account credentials, payment details, and identity documents are stored securely and never transmitted in plain text.
Orisbet does not sell, rent, or share your personal information with third parties for their own marketing purposes. Your data is used solely to operate your account, process transactions, and comply with our legal obligations.
We collect only the personal information that is necessary to provide you with a safe, compliant, and functional gaming experience on Orisbet. We do not collect data beyond what is required for account operation, verification, and regulatory compliance.
Orisbet processes personal data in accordance with applicable Philippine data protection laws and the requirements of the regulatory framework governing online gaming in the Philippines. Your data is handled lawfully and transparently at all times.
As an Orisbet player, you have the right to access, correct, and request deletion of your personal data, subject to our legal retention obligations. We make it straightforward to exercise these rights by contacting our support team directly.
Orisbet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule.
Important: By registering an account or using the Orisbet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of the Orisbet Terms & Conditions.
This Privacy Policy applies to all personal data collected, processed, and stored by Orisbet in connection with the operation of the orisbet.cc platform, including the website, any associated mobile applications, and all gaming and betting services accessible therein.
Orisbet operates as an online casino and sports betting platform serving players in the Philippines. We are committed to handling your personal data responsibly and in compliance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which contain additional provisions relevant to your use of the Orisbet platform.
If you have any questions about this Privacy Policy or how Orisbet handles your personal data, please contact our Data Privacy Officer at the details provided in Section 13 of this Policy.
When you create an Orisbet account, we collect the personal information you provide during the registration process, including your full legal name, date of birth, residential address in the Philippines, email address, and mobile number. This information is required to establish and maintain your account and to verify your identity in accordance with our regulatory obligations.
As part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance obligations, Orisbet may request copies of government-issued identity documents such as a Philippine passport, driver's licence, SSS ID, UMID, or other acceptable identification. We may also request proof of address and, where required, source-of-funds documentation.
We collect information relating to deposits, withdrawals, and betting transactions conducted through your Orisbet account. This includes transaction amounts in Philippine Peso (PHP), payment method details (such as GCash account references, PayMaya identifiers, BPI, BDO, or Metrobank account information), transaction timestamps, and transaction history.
When you access the Orisbet platform, we automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, pages visited, session duration, and referring URLs. This data is used to maintain platform security, improve user experience, and detect fraudulent activity.
We retain records of communications between you and the Orisbet support team, including emails, live chat transcripts, and any documentation submitted in connection with a complaint or dispute. These records are maintained for quality assurance, compliance, and dispute resolution purposes.
Where you make use of Orisbet's responsible gaming tools — such as deposit limits, loss limits, cooling-off periods, or self-exclusion — we collect and retain records of these elections and any associated communications. This data is used to enforce your chosen restrictions and to fulfil our duty of care obligations.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, address | Account creation, KYC verification |
| Verification Documents | Passport, driver's licence, UMID | AML compliance, age verification |
| Financial Data | GCash reference, BDO account, transaction history | Payment processing, fraud prevention |
| Technical Data | IP address, device type, browser | Security, platform optimisation |
| Communications | Support emails, chat transcripts | Dispute resolution, quality assurance |
| Responsible Gaming | Deposit limits, self-exclusion records | Player protection, regulatory compliance |
Orisbet uses the personal data we collect for the following purposes:
Orisbet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
Cookies are small text files placed on your device when you visit the Orisbet platform. They allow us to recognise your device, maintain your session, remember your preferences, and collect analytical data about how the platform is used.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Orisbet platform. Essential cookies cannot be disabled as they are required for the platform to operate securely.
Orisbet does not use cookies to serve third-party advertising or to track your activity on other websites. Our cookies are used exclusively in connection with the operation and improvement of the orisbet.cc platform.
Orisbet may share your personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (such as GCash, PayMaya, and banking partners), identity verification providers, IT infrastructure and hosting providers, and customer support technology providers. All service providers are contractually required to process your data only on our instructions and in accordance with applicable data protection law.
Orisbet may be required to disclose your personal data to regulatory authorities, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction in the Philippines where we are legally obliged to do so. Such disclosures will be made in strict accordance with applicable law and only to the extent required.
In the event of a merger, acquisition, restructuring, or sale of all or part of Orisbet's business, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
Orisbet does not sell, rent, or otherwise commercially exploit your personal data to third parties for their own marketing or commercial purposes. Your data is not a product at Orisbet — it is information we hold in trust on your behalf.
Where Orisbet transfers personal data outside of the Philippines — for example, to cloud infrastructure providers or technology partners operating in other jurisdictions — we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine data protection law.
Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection. If you would like further information about the safeguards applicable to any specific international transfer, please contact our Data Privacy Officer.
Orisbet implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While Orisbet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
If you suspect that your Orisbet account has been compromised, contact our support team immediately. We will take prompt action to secure your account and investigate any suspected breach.
Orisbet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account plus 5 years | Legal and regulatory obligation |
| Transaction records | 5 years from transaction date | AML and financial regulation |
| KYC documents | 5 years from account closure | Regulatory compliance |
| Support communications | 3 years from last interaction | Dispute resolution, legitimate interest |
| Responsible gaming records | Duration of exclusion plus 5 years | Player protection obligation |
| Technical and usage data | 13 months from collection | Security and platform improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by Orisbet. To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 13.
You have the right to request a copy of the personal data Orisbet holds about you and information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing communications.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Orisbet will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
The Orisbet platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual who does not meet the minimum age requirement, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered an account on the Orisbet platform, please contact our support team immediately so that we can investigate and take appropriate action.
Age Restriction: Orisbet enforces a strict 21+ age requirement for all registered players. Age verification is conducted as part of the KYC process and may be requested at any time during the account lifecycle.
Orisbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes to this Policy are material — meaning they significantly affect your rights or the way we process your personal data — we will notify registered players by email or through a prominent notice on the Orisbet platform prior to the changes taking effect. Your continued use of the platform following notification of material changes constitutes your acceptance of the updated Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how Orisbet protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Orisbet processes your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.
You may reach the Orisbet Data Privacy Officer at:
Email: [email protected]
General Support: [email protected]
Our support and privacy teams are available 24 hours a day, 7 days a week, including Philippine public holidays. When contacting us about a data rights request, please include your registered account email address and a clear description of your request to help us respond efficiently.
If you are not satisfied with Orisbet's response to a privacy concern or data rights request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For the fastest response to privacy enquiries, email [email protected] with your account details and a brief description of your concern. Our Data Privacy Officer aims to acknowledge all requests within 48 hours.
Your privacy and security are at the core of everything we do at Orisbet. Join thousands of Filipino players from Manila, Cebu, Davao, and Makati who trust Orisbet for fair games, fast GCash payouts, and responsible gaming tools built for the Philippine market.
Must be 21 years or older. Please game responsibly. This Privacy Policy applies to all accounts and activity on the Orisbet platform.